The comfortable Hotel Neptuno is situated at the centre of the tourist area, very close to the extensive beach promenade and the nearby centre of Playa Serence, about 200 m away. A stop for public transport is situated only 100 m from the hotel. A bus stop is also to be found close by. Nearby are diverse shops, countless restaurants, bars, pubs, cafs and entertainment venues. The inviting beach that lies by the turquoise blue sea is also close to the hotel (200 m away).

Opened in 2002, the Hotel Neptuno comprises a 6-storey main building with a total of 107 double rooms and 126 apartments. Facilities include a lobby with 24-hour reception, a hotel safe, a lift and a caf. A hairdressing salon, a caf, a bar, a games room, a TV room and an air-conditioned la carte restaurant (with highchairs) are all on offer.

Furthermore, a public Internet terminal, a conference rooms, laundry services, a bicycle cellar, a bicycle rental service, a playground, a kids' club, a car park and a garage may be made use of.

The comfortable rooms comprise a private bathroom, hairdryer, direct dial telephone, satellite/cable TV, a minibar/fridge, a king-size bed, air conditioning, central heating, a seating area, Internet connection and hire safe. The tastefully decorated rooms also comprise a balcony or terrace.

Guests are invited to use the freshwater swimming pool, snack bar, a splendid sun terrace with sun loungers and parasols. Tennis, table tennis, pool/ snooker, bocce and use of a gym may also be enjoyed by guests. An 18-hole golf course is situated only 500 m from the hotel. Aerobics sessions are also on offer. A seasonally dependent entertainment programme for adults rounds up the offerings.

Breakfast, lunch and evening meals are available in the form of a buffet. Specific dietary requirements can also be catered for.